Admissions Process

We aim to make the process of starting inpatient mental health treatment as easy and as comfortable as possible.

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Healing Begins at Our Teen Treatment Center

We know that choosing treatment can be intimidating, even overwhelming, and takes a great deal of courage as you pursue the life you want. From the first phone call, you will know that you are not alone; we’re here to walk you through every step of the way.

*Please have the following items available for your teen’s initial assessment in Step 1: presenting concerns, insurance information, current medication list, and medical history.

Step 1

To learn more about us and our services, we encourage you to contact us to set up a time to speak with an admissions specialist. We will walk you through every step of the process and help you determine what the best next step is for you. At Innova Joy, we never view your teen as just a number, but a soul that deserves the best life possible, and we want to help point your family in that direction.

Step 2

We will provide you with a confidential initial screening session at no cost to you. Our expertise in trauma treatment and behavioral health can help you feel confident that you will be getting the answers you need to make the most informed decision regarding the available healthcare choices for your teen.

Step 3

If it is determined that our residential treatment center is the right step for your teen, we will work with you to set up payment and travel arrangements for their stay with us. We even have a packet of information for your family that we will send to you to pass along to loved ones in your life to help answer their questions, so you don’t have to.

Step 4

Once payment and travel arrangements have been made, we await your teen’s arrival to begin their journey to healing. Because everyone’s path is different and many factors can impact the amount of care that is needed or allowed, it is difficult to say how long your teen’s stay will be. However, our team will communicate with you every step of the way to make sure your teen is well taken care of.

Paying for Your Teen’s Residential Treatment

Innova Joy aims to reduce as many barriers to receiving care as possible, including financial ones. Most insurance companies cover the costs of our residential treatment center, and we have staff dedicated solely to processing claims and advocating on behalf of clients for inpatient mental health services. We only accept EAPs through Compsych insurance. Insurance we accept:

Don’t See Your Insurance Listed?

Call our residential treatment facility today and we will have one of our trained admissions coordinators help to verify your benefits with your insurance company.