To provide you and your teen with control of their destination, you will be responsible for arranging your teen’s travel arrangements to our inpatient mental health facility. If your teen is traveling by bus, plane, or train, Innova Joy staff will meet them at the baggage claim. We simply need a picture ID so that we can find them.
Upon arrival, your child will be welcomed by one of our very friendly staff members. After completing some brief paperwork, they will be assigned a Buddy, who will fill them in on everything they need to know about Innova Joy and make sure that they have someone to save them a seat in group and meals. They will then meet with members of their trauma treatment team and receive a brief tour of our facility, including their room.
It is our goal that each resident at Innova Joy feels safe and protected during their stay. To that end, you and your teen will receive a copy of rights and responsibilities upon admission, so you know what to expect and how to address any issues that arise.
It is our honor to carry your child’s story, so we do it with pride and the utmost respect for confidentiality. The only way someone will even know your child is here is with your signed release of information for us to confirm their presence.
Innova Joy walks with your child through their journey to recovery, providing support every step of the way. Have a question about what to expect for your teen at our residential treatment center? Our admission specialists are here to help.210-254-3618 Get Started